It is important to us that your house is kept in good repair and condition to make sure that it is well maintained, warm and safe.
Working closely with Housing Trusts we ensure that your query is dealt with effectively, our repairs are categorised as follows:
- Non-urgent we will provide you with an appointment time
- Emergency we will aim to be there within 2 hours
- Urgent jobs allow up to 3 working days
- Routine repairs allow up to 10 working days
- Major repairs allow up to 20 working days