24/7 Helpdesk

24 Hours, 7 Days a week, 365 Days a year Helpdesk to take your calls and deploy our technicians to your emergencies.

Account Manager

We dedicate an account manager within our helpdesk to be the same friendly voice for those reactive calls with an escalation process.

Direct Team

All our employees from the helpdesk to technicians are directly employed to help us deliver our renowned over and above service.

National Coverage

Our technicians are based across 10 teams in the United Kingdom to provide you a quick response no matter the location.

PDA Systems

The NWMS job management system allows our technicians to work from PDA and our helpdesk to track jobs live to always be able to communicate with you

Stock Control

All our vehicles are stocked with a full range of everyday items, we also stock all items from our clients finishing guides to enable us to deliver a high first time fix rate.

Contact Us Any Time, Day or Night! 0333 305 5137 0333 305 5137

Alternatively you can email us on Helpdesk@nwms-ltd.co.uk

Contact Us Any Time, Day or Night!

0333 305 5137 0333 305 5137



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Trading Address: Unit 12 and 14, Chalon Way, Chalon Way East, St Helens, WA10 1AU | Company Registration: 10869995 | © NWMS Facilities Services is a trading name of North West Maintenance Solutions Limited © 2019